What are the objectives of supervised access?
Supervised access provides a safe, neutral, and child-focused environment where children can spend time with their parent or other family members. The goal is to support meaningful connections while always prioritizing the child’s safety, comfort, and well-being. This creates a setting that is professional and structured, yet also supportive and nurturing, so families can focus on building positive experiences together.
When is supervised visitation ordered?
Supervised visitation may be arranged by court order or through an agreement between parents when there are concerns about conflict, safety, or high-risk situations. In these cases, the non-custodial parent spends time with their child under the supervision of another adult.
The purpose of supervised visitation is to protect children from potentially unsafe situations while still allowing them the opportunity to build and maintain a relationship with their parent. This approach provides both structure and support, helping families focus on positive and healthy connections.
We have mediators on staff to assist in the negotiation and plan for your supervised visit, and they can also help with editing or creating your parenting plan.
Location:
Supervised visits can take place in a variety of safe, neutral, and family-friendly settings. We work with parents to choose locations that best support the child’s comfort and needs. Sessions may be held at:
Community spaces such as libraries, recreation centers, or restaurants
Parks and playgrounds in the local area
Swimming pools or other activity-based environments
A parent’s or extended family member’s home, when both parties agree that this is appropriate and comfortable
By offering a wide range of location options, supervised visitation can feel both natural and supportive while still maintaining the necessary structure and safety for everyone involved.
Intake Process
Before supervised parenting time begins, we guide families through a clear and supportive intake process:
Initial Contact – We speak with each parent separately to answer questions, explain our services, and ensure the process feels comfortable and transparent.
Intake Documents – Each parent completes the required forms that are sent via DocuSign, which include information about the child, family background, and any special considerations for visits.
Phone or Zoom Intake Call – We schedule a private intake appointment (typically 30–60 minutes) with each parent to review the documents, confirm details, and address any concerns.
Scheduling – Once both intakes are complete, we coordinate with parents to set up the first supervised visit. Our goal is to begin visits within 7 days of the completed intake process (or sooner in urgent cases).
Supervised Visits – Visits are held at an agreed-upon location, with a trained supervisor present to ensure a safe, neutral, and child-centred environment.
Reports (if required) – Written reports may be provided for an additional fee when requested by parents, lawyers, or the court.
Fees:
We strive to keep our fees transparent and easy to understand.
Supervision: $60.00 per hour
Reports (if required): $100.00 per report
Mileage: Additional mileage fees apply for visits outside of the City of Chilliwack, calculated at standard mileage rates.
Transportation of Children (if requested): If a supervisor is required to transport children to or from visits, additional mileage and time charges will apply.
Administrative Fee: A 10% administrative fee is added to monthly invoices.